1. Introduction
At Bemobi, we take your privacy and the protection of your personal data seriously.
This Privacy Policy applies to the websites, institutional pages, contact channels, ethics channel, investor relations pages, data channel and other digital environments maintained by Bemobi and its controlled companies, including the domains bemobi.com and ri.bemobi.com.
This Policy clearly and transparently explains which personal data we may process, for which purposes, with whom we may share it, how long we may retain it, what your rights are and how you can contact us.
In the context of Bemobi’s websites, institutional channels and own channels, we generally act as controllers of personal data. This means that we are responsible for defining the purposes and essential means of the processing carried out in these environments.
In certain products, platforms, solutions or services provided to clients, Bemobi may act as a processor of personal data, processing data in accordance with the instructions of the respective client controller, the agreements in force and the applicable privacy and data
2. Which personal data we process and for which purposes
When you visit our websites or use our digital channels, we may collect certain information from the device used and information about how you use these environments, including, for example:
IP address;
device identifiers;
time spent on the website;
content accessed;
interactions performed;
information collected through cookies and similar technologies.
We use this information to enable the operation of the websites and digital channels, improve the user experience, enhance our content, products and services, generate statistics and protect our environments against unauthorized access, fraud or security incidents.
You may also choose to send us additional information through forms, the data channel, the ethics channel, applications, email or other means made available by Bemobi, such as:
name;
identification document;
email;
telephone number;
company;
position;
country;
relationship with Bemobi;
related service;
type of request;
details of the request;
resume or other information voluntarily submitted.
This information is used to fulfill the purpose of your request, respond to contacts, assess reports, process requests related to personal data, conduct recruitment processes, comply with legal or regulatory obligations and exercise Bemobi’s rights in administrative, judicial or arbitration proceedings.
The legal bases used may vary according to the purpose of the processing and the context of the interaction, and may include legitimate interest, performance of a contract or preliminary procedures related to a contract, compliance with a legal or regulatory obligation, consent and the regular exercise of rights, pursuant to the LGPD and other privacy and data protection laws.
3. Cookies
Your personal data may be processed through cookies and other similar technologies, used to improve the user experience, enable website functionalities and make the use of our digital channels more effective.
For more information about the cookies used, please refer to our Cookie Policy.
4. How we protect your personal data
We process your personal data in accordance with the LGPD and other applicable privacy and data protection laws. We implement appropriate technical and organizational measures to protect your personal data against unauthorized disclosure, misuse, loss, alteration or undue destruction.
We require our suppliers and partners to adopt security measures compatible with the nature of the data processed and with the obligations provided for under applicable legislation.
Only employees, suppliers or partners with a need to access the data may process personal data, subject to the purposes described in this Policy and the applicable confidentiality and security obligations.
5. How and when we share your data
Bemobi may share personal data with third parties when necessary to fulfill the purposes described in this Policy, comply with legal or regulatory obligations, exercise rights or comply with requests from competent authorities.
In processing activities in which Bemobi acts as a processor, the sharing of personal data will occur in accordance with the instructions of the client controller and the agreements in force.
When there is sharing or international transfer of personal data, Bemobi will adopt measures compatible with the LGPD and other applicable privacy and data protection laws.
6. Your rights
Pursuant to the LGPD and other applicable privacy and data protection laws, you may exercise the rights provided for in relation to your personal data, including, as the case may be:
confirmation of the existence of processing;
access to personal data;
correction of incomplete, inaccurate or outdated data;
anonymization, blocking or deletion of personal data, when applicable;
portability of personal data, subject to legal and regulatory requirements;
information about the sharing of personal data;
information about the possibility of not providing consent and the consequences of refusal;
withdrawal of consent, when applicable;
objection to processing, in the cases provided for by law;
petition before the competent authority, when applicable.
To exercise your rights, you may use the data channel made available by Bemobi and select the option most appropriate to your request. For the analysis of the request, information necessary to identify the data subject, validate the request, understand their relationship with Bemobi and assess the request may be required.
Certain requests may not be fully fulfilled when there is a legal basis for retaining the data or when Bemobi is not the controller responsible for the processing.
When the request is related to personal data processed by Bemobi as a processor, on behalf of a client controller, Bemobi may forward the request to the respective controller or guide the data subject to the appropriate channel.
7. How long is my data retained?
We retain personal data only for as long as necessary to process it in accordance with the purposes described in this Policy or as necessary to comply with legal, regulatory or contractual obligations, exercise rights or meet other situations permitted by law.
When personal data is no longer necessary or relevant for our purposes, and when there is no legal or regulatory obligation justifying its retention, we will take measures to delete, aggregate or anonymize it, as the case may be.
8. Privacy governance
Bemobi has an internal structure dedicated to supporting the implementation of appropriate safeguards in the processing of personal data of clients, employees, business partners and other data subjects.
This structure supports the review of privacy policies, procedures and practices, as well as the monitoring of data subject requests and matters related to the protection of personal data.
9. Term and updates
This Privacy Policy may be updated periodically to reflect legal, regulatory, operational or governance changes. The current version of this Policy was updated on 07/28/2026.
When new updates occur, Bemobi will publish the revised version and indicate the respective update date.
10. Contact information
If you have any questions about this Privacy Policy, about the processing of your personal data or if you wish to exercise your rights as a data subject, please contact us through our data channel or by email at dpo@bemobi.com.
DPO: Felipe Goldin
Deputy DPO: Leandro Carvalho
Requests received will be analyzed in accordance with applicable legislation, the nature of the request and the data subject’s relationship with Bemobi.